–Intercultural mediation skills for tour guides– A little over a year ago, I began a small research project for my institution on the skills required to work as a tour guide in Oaxaca, Mexico. The results will inform our new course offered to trainee tour guides and the accopmanying certification process. Below is a quick…

It’s more than two years now since I was invited to contribute a chapter to this edited volume. This is my first published chapter and I’m immensely proud of the text I put together with Mónica Sánchez and Mario López-Gopar. Paul and Michele have been incredibly encouraging and patient with me on the road to…