[Last modified: October, 16 2024 11:52 AM]
Write a short (400 word) ethnographic “vignette” based on your observation exercise. Tell a story that you encountered in the field, describe the situation, what happened, why is it linked to your research topic etc. You can include audio, visual or other materials. Try and write in such a way as to concey the experience of “being there” to the reader.
During the observation period, I visited several different stores to see how each of them engaged in storytelling and naturally conveyed their brand values. My observations can mainly be divided into two categories.
Firstly, I visited several home goods stores. Some of them utilized the space to create a homely atmosphere, engaging multiple senses—contribute to the interaction with the environment. These elements gave a strong first impression of what the store aimed to convey, whether it was a sense of coziness, warmth, or luxury.
For instance, in one of the cozy stores, the space was divided into smaller sections, which made me feel enveloped in warmth. The soft textures of the furniture, made from linen or cotton, added to the approachable and inviting atmosphere. In contrast, when I visited a more luxurious home goods store, contemporary artworks adorned the walls, the style was minimalist, and the spaces were larger and more open. This created a sense of distance, encouraging me to adjust my attitude to engage with the space accordingly. Through these two experiences, it became clear how two different brands told their stories in completely different ways.
On the other hand, some brands adopt powerful, strong, and concise language in their advertisements to reflect their brand values. For example, I visited a store selling bedding, where the atmosphere led you directly to the section that best suited your needs, focusing more on functionality. One brand, “Sleepmatch,” used bold, prominent fonts with the slogan printed on the wall: “Let Sleepmatch find your perfect mattress.” The message was clear—the audience could understand its purpose in just a second. It was straightforward, powerful, and efficient. Moreover, the use of high-contrast colors is also crucial here, as it helps draw the consumers’ attention and encourages them to interact with the brand.
During this observation activity, I found that whether through language or creating an atmosphere, both approaches can effectively convey a brand’s storytelling. However, the common factor is that the message needs to be clear and easily understandable, quickly matching the consumers’ needs. Consumers don’t have the time to ponder the meaning; the brand’s message must be immediately accessible.
Lastly, I did not have the opportunity to interact with consumers directly to understand their purchasing psychology. I believe this would be the next step for my research.