The healthcare world is a vast spectrum filled with opportunities in numerous professions. One reasonably new one brought to the mix in the UK in the role of Physician Associate. The role of Physician Associate has been around for a long time in America and recently appeared more prominently in the UK health system integrated into hospitals and GP surgeries. I had the excellent opportunity to shadow a PA (I will reference to as JC for confidentiality) for two periods of 2 weeks, each of which I experienced various cases and learning opportunities.
When first meeting JC, we jumped straight into it. I had been previously sent some NICE guidelines and NHS links to read through best to prepare myself for differential diagnosis on common cases he came across at the surgery. JC worked between 5 surgeries, seeing patients who had prebooked appointments at some and other concerns on the day. For the first day, I mainly shadowed him as he saw patients triaged on the phone and then booked an appointment to see him. Some of the main concerns we saw were common colds, coughs, and headaches. JC explained the importance of taking a good patient history to ensure an accurate diagnosis could be made. While working at a GP clinic, I found many people came in to try and get antibiotics; however, antibiotic resistance right now is higher than ever before, and JC had to keep that in mind when diagnosing and getting prescriptions. After the morning and afternoon clinic that finishes at 3 to 4 pm, we have a break until 6.30 pm. In the evening, JC returns and runs a health check and diabetes clinic. He explained that hypertension and diabetes are two of the most significant burdens on the NHS right now. If caught early and managed correctly, numbers could drastically reduce, reducing strain on the NHS. Therefore, every evening, Monday to Friday, and Saturday all day, he and two other PAs run the health check and diabetes clinic.
In health checks, patients over 40 come in every four years to get their height and weight checked. Then, they review some lifestyle questions regarding smoking, drinking, and exercise. They take their pulse rate and blood pressure. Finally, they take a blood sample to check blood HbA1c. If the patient’s blood pressure shows they have hypertension, they then have to fill out a home self-monitoring form and bring it back to the clinic in a week to check if their hypertension is long-term or just a one-off due to nervousness from coming to the clinic. After a week of meticulously observing JC, understanding how he runs a patient consultation, undergoes differential diagnosis, and ensures all is done in a timely fashion, he allowed me to run some patient consultations the following week under his supervision.
The following Monday, I started to run the patient consultation, I felt nervous but excited to put the skills I had learned into action. With the first patient, I asked for their chief concern to grasp an understanding of their visit to the clinic today. JC taught me a technique called ICE (Ideas, Concerns, and Expectations), which ensured all patients left happy and feeling heard. When taking the patient history, I ensured that I covered what their main concerns were and what results they expected. When diagnosing, I spoke to JC about my thought process to come to a conclusion. Here, I was presented with a 5-year-old boy with a wheezing cough and cracking upon auscultation. I suggested to JC that he could have asthma, to which he agreed and spoke to me through the referral process and how prescribing a salbutamol inhaler would be the best course of action. Throughout the consultation, I discussed these concerns and treatment plans with the mother while JC guided me. After this first consultation, this gave me the confidence to excel and continue for the rest of my work experience.
In the evening, during the health check clinic, I ran the health checks again under JC’s supervision. Many patients who came in for these were quite nervous that they were in poor health, so having a short, friendly conversation with them upon arrival made many of them feel at ease. Then, I would take weight and height measurements and input them into the database. Next, I would discuss lifestyle questions with them while simultaneously taking blood pressure and pulse rate. Doing them simultaneously would keep them distracted and calm as they were busy talking. Finally, JC would step in and take the patient’s blood; as I was not qualified to do this, JC spoke me through the entire process and tips and tricks he has picked up to make learning easier when the time comes around. The only problem I encountered was my final patient; he spoke no English when he arrived, and I was unsure how to tackle this issue. JC stepped in to take the lead in the consultation; he phoned a translator to ensure the consultation was translated so everything could run smoothly. He spoke to me about how the translator system worked, how in the area he worked in, there is a high prevalence of non-English speakers, and how this is a vital tool when working in the clinic day to day to ensure justice, one of the four medical pillars to ensure everyone is treated equally.
Over the next week and the proceeding next two weeks, I had numerous opportunities to take blood pressure and pulse rates, use the stethoscope to listen to chests, use the otoscope, partake in abdominal exams, check urine samples, and discuss complex cases with JC and consultants. My experience with JC was highly valuable, teaching me a wide range of skills and how a diagnosis comes about. The techniques I learned when using the different equipment have prepared me for when I go to medical school, so I have a broad understanding of how things work. The opportunity has immensely grown my passion and excited me for my future Medical school placements and career.