Dr. Caroline Selai, Ms. Mina Uddin & Ms. Elisabeth Long
During this well-attended and dynamic session, we reflected on giving and receiving feedback which is done within a relationship. Why do receivers of feedback sometimes perceive it as (i) critical and constructive and sometimes as (ii) critical and negative (even as an attack)..? We outlined cases where the communication and reception of feedback was challenging where the context included: (i) inter-cultural issues and differences in expectations (ii) mental health difficulties e.g. students coping with extreme anxiety, PTSD and Borderline Personality Disorder (iii) Neurodivergence (difficulties understanding the intentions of others). In our session we collaboratively made recommendations for reflecting on what it means to communicate empathically. Many colleagues and students at UCL are facing life-long challenges. By reflecting on developing nurturing and supportive relationships we can help all to maximise their time at UCL. This can make the difference between ‘surviving’ or ‘thriving’.
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